Summary

At C2Dx, we’re proud to offer valuable products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of an experienced product manager to develop and execute effective sales and marketing strategies, particularly focused on our otolaryngology/head and neck surgery portfolio. This person is a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the management and sales of products that improve customer experience and grow market share. You will drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch. 

Key Responsibilities

• Serve as an expert and resource on the ENT portfolio for our sales force
• Develop key marketing and educational materials to support product use and adoption 
• Surface and analyze customer needs and product requirements, current market trends, and potential partnerships to lead product/program improvements 
• Assess current competitor offerings, seek opportunities for differentiation, and coach team on our market positioning and strengths 
• Drive segmentation and targeting methods to improve commercial efficiency 
• Develop pricing approach consistent with the marketing strategy and brand positioning 
• Implement, and maintain production timelines across multiple departments  to accurately forecast product volume and resource needs 
• Appraise new product ideas and strategize appropriate go-to-market plans 
• Translate product strategy into requirements for development by engineering teams 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Bachelor’s degree required 
• 4+ years of work experience required 
• 2+ years medical device or marketing experience preferred 
• Experience in delivering finely tuned product marketing strategies 
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills 
• Proven success in overseeing all elements of the product development lifecycle 

About C2Dx 

C2Dx is a medical device company that acquires and invests in valuable, niche products to propel their impact worldwide. Founded in early 2019 by industry experts, C2Dx is committed to providing leading medical products and superior customer service, while continually evolving to ensure that healthcare providers have the devices and technology they need.

At C2Dx, we offer a competitive salary, a comprehensive benefits package, and the chance to be a driving force in our organization’s growth.  Your experience will be valued, and your contributions will shape the future of the organization! If you are ready to lead, innovate, and inspire, apply today!

To Apply 

C2Dx, Inc is an equal opportunity employer, which considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, or any other characteristic protected by law. In addition, C2Dx also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Summary

The Senior Manufacturing Engineer is responsible for providing manufacturing engineering services to support efficient manufacturing processes. Come be part of a truly collaborative culture where you’ll learn from industry experts about building a team, leadership, manufacturing, and how to grow a company.

Key Responsibilities

• Maintain and improve controlled technical documents such as prints, procedures, bill of materials and routers.
• Support a wide variety of processing applications such as machining, finishing, forging, casting, cleaning, heat treating, bonding, molding, etc.
• Conduct feasibility studies to estimate product cost and analyze capital equipment, capacity, and capability requirements.
• Improve process methods which meet performance and quality requirements.
• Execute project plans and schedules for acquisitions, CAPAs, improvement, various engineering projects, and process flow projects, not limited to just the shop floor.
• Communicate (written and verbal) with appropriate personnel from other departments.
• Partner with cross-functional departments to make process and procedure recommendations.
• Provide training and guidance to entry-level engineers.
• Must develop an understanding of lean manufacturing.
• Develop an understanding of problem-solving methods and learn to lead kaizen events.
• Will support daily needs of the shop floor, including the processing of all non-conformances and work on root cause problem solving.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Experience in an engineering role in a manufacturing environment.
• Proficiency in CAD and/or Solidworks.
• Experience working in a GMP, FDA, ISO, and USDA-regulated environment.
• Familiarity with statistical analysis software (Minitab).
• Familiarity with cGMP and ISO 13485 regulations and practices.
• Microsoft Excel software and Microsoft Word software.
• A minimum of a Bachelor of Science Degree in an Engineering discipline is required.

Benefits

• Unique opportunity to work on the business and engineering sides of the organization
• You will learn about manufacturing of diverse product lines to propel your career growth
• Opportunity to own an entire project and participate in new product development for a new product
• Opportunities for upward and internal mobility and professional development
• Access to leadership with a wealth of experience in a flat organization
• A culture with a high level of transparency where your voice is heard and respected
• We thrive on identifying the untapped potential of all team members to cross-train and help them reach their professional and personal goals
• Competitive compensation and benefits package

About C2Dx 

C2Dx is a medical device company that acquires and invests in underserved products to propel their impact worldwide. Founded in early 2019 by medical device industry experts, C2Dx is committed to providing leading medical products and superior customer service while continually evolving to ensure that healthcare providers have the devices and technology they need.

At C2Dx, we offer a competitive salary, a comprehensive benefits package, and the chance to be a driving force in our organization’s growth.  Your experience will be valued, and your contributions will shape the future of the organization! If you are ready to lead, innovate, and inspire, apply today!

To Apply 

Please submit your resume to careers@c2dx.com.

Job Description

The Customer Service Representative is a full-time, office-based position. In this role, you will be a critical member supporting customer needs and contributing to the expansion and sales growth strategy for the company. You will be expected to work alongside cross-functional teams to support C2Dx products, services, and the quality system.

Summary

C2Dx is a medical device company based in Kalamazoo, Michigan, that invests in and refines the delivery of valuable, niche products to propel their growth and accessibility worldwide. Founded in early 2019 by industry experts, C2Dx is committed to providing leading medical products and superior customer service, while continually evolving to ensure that healthcare providers have the devices and technology they need.

Key Responsibilities

• Receive customer telephone calls and communicate via email, acting as a key contact regarding a variety of often complicated customer requests, including but not limited to: pricing, information updates, shipping, and troubleshooting
• Process orders accurately and determine the status of existing orders, including shipment tracking
• Collect and process information from customers and sales reps regarding dissatisfaction with or questions about products or services in order to reach resolutions
• Coordinate with other C2Dx members to provide detailed product and other information to customers
• Research problems for customers and others, including technical, procedural, or operational information
• Provide correspondence concerning a variety of information to customers and others
• Support other functions of the business including, but not limited to, accounting, warehousing, sales, etc.
• Ensure compliance with all aspects of our quality system, company policies, and procedures
• Continually provide and contribute towards company and process improvements

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Bachelor’s degree preferred or High School Diploma with prior experience in similar roles
• Prior experience in a regulated environment desired

Job Requirements

• Must have a valid Driver’s License
• Must be eligible to work in the United States and provide proper documentation within 3 days of employment
• Must successfully pass a background screening and drug screening

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This is an hourly position that will require occasional evening work and correspondence with customers, distributors, and regulatory bodies outside of normal working hours
• Office workspace located in Schoolcraft, Michigan
• A candidate may need to occasionally push, pull, or lift 10 lbs
• Frequent walking, standing, or sitting for extended periods of time

To Apply 

Please submit your resume to careers@c2dx.com