Get your equipment

back into operation and

improve your uptime.

At C2Dx, we proudly stand behind all of our medical equipment and offer comprehensive repair services to ensure your devices are working effectively. Our pricing varies based on the device being serviced and the type of repair needed. We encourage you to fill out the form below to receive a quote. If you would rather speak to our customer service team, you can reach them at 888-902-2239 or via email at service@c2dx.com.

How It Works

To ensure your medical equipment is repaired in a timely manner, C2Dx has developed an efficient process. If you have any questions about our process or how long your repair may take, we encourage you to reach out to us via our contact page.

Qualified Devices

— T/Pump® (TP700 and TP700C, within warranty period)

— Shaw Scalpel Controller (SG6)

— STIC Intra-Compartmental Pressure Monitor (verification of calibration service)

What’s Covered

Service and repair on Shaw Scalpel or STIC devices that are not functioning properly and are outside of their warranty period. T/Pumps® within the warranty period.

What’s Included

All labor, OEM replacement parts and materials, testing, as well as shipping of devices is included. Certified Repair Documentation can be provided upon request.

Repair Details

Please note, based on the extent of your device’s damage or obsolescence, C2Dx may recommend a replacement. If that occurs, we provide a certificate of analysis indicating that decision.

If you have a large fleet of products (10+) and would like to explore a Service Maintenance or Preventative Coverage Plan, we’d be happy to discuss the specifics for your account.

Service Request

Please fill out the form below.

First Name

Last Name

Job Title

Phone

Facility Name

Facility Street Address

Facility Zip Code

Facility City

Facility State

Billing Contact Name

Billing Street Address

Billing Zip Code

Billing City

Device(s) for Repair/Service

T/Pump (TP700/TP700C) STIC Pressure Monitor Shaw Scalpel Controller (P8400)

Device(s) Currently Under a C2Dx Warranty?

Number of Device(s) for Repair/Service

Serial Number(s) of Device(s)

Purpose of Repair/Service Request:

Have the Device(s) Been Previously Serviced by C2Dx Within the Last 3 Months?

Will You Need a Loaner Device While Current Device(s) is Serviced?

Loaner devices are only available for Shaw Scalpel and subject to availability

C2Dx has acquired the Otolaryngology/Head and Neck Surgery (OHNS) family of products from Cook Medical.